Privacy policy - Parcelpet.com - pet food subscription service

website privacy policy and notice


Parcelpet Ltd is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. This Privacy Policy explains to you what personal information we collect and how we may use it.

We use your personal information to:-

  • Provide you with the services which you request
  • Verify your identity for security purposes
  • Marketing our services and products

Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it.

In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us as required.
This information is never taken by us either through our website or otherwise.

At the point of payment, you are transferred to a secure page on the website to a reputable payment service provider. That page may be dressed in our "livery", but it is not controlled by us. Our staff and contractors never have access to it.

Our site uses Google Analytics. Google Analytics uses a first-party cookie and JavaScript code to anonymously track how visitors interact with our website, including where they came from and what they did on our site. We use this information to make our website easier to use and our service better.

We will not transfer your information outside the EEA (European Economic Area) without your consent.

If you have any questions about this privacy policy please ccontact us using contactus@parcelpet.com.

cookie policy

This website uses cookies to collect information. Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smartphones or tablets) as you browse this website. They are used to improve your user experience by remembering when your computer or device accesses this website. This makes the interaction between you and our website faster and easier.

The cookies are essential to the effective operation of our website. Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Some cookies collect information about browsing behaviour by people who access this website via the same computer or device. This includes information about pages viewed and the customer journey around a website. We do not, however, use cookies to collect or record information on users´ names, addresses or other contact details. We are able to use cookies to monitor individual user browsing behaviour but third parties are not able to identify users using cookies.

The cookies stored on your computer or other devices when you access this website are set by Parcelpet Ltd, our suppliers who partner with us to help deliver a high-quality website and other third parties.

Cookies may also be set by third parties who participate with us in affiliate marketing programmes. None of these third parties collect any personal data from which they would be able to identify individual customers.

By using this website, you consent to having the above cookies stored on your computer or device.

Please note that if you choose to disable any or all of the cookies set by this website, some website functionality may no longer be available to you.