Contact us - Parcelpet, your pet food subscription service

contact us

If you have anything you think we should know, we want you to contact us - good to bad, we can take it! Seriously, we are passionate about Parcelpet and we want every customer to feel looked after. We are not promising we can fix everything immediately, but if we don't know about it, we certainly can't fix it.

We especially want to hear from you if you like our services and want to share any photos of your furry friend enjoying their Parcelpet food, or simply playing, sleeping in a cute position, looking angelic in general or snuggling with you or their pals. So do contact us with your photos and stories, either on this form or via Facebook.

If there are any new product suggestions you have, please tell us. Our Parcelpet Professors are always looking for new ideas for our customers - we have a few of our own but we're happy to throw yours into the mix too.

So, to contact us, please complete your details below and send your message. Our customer team at Parcelpet will be in touch shortly to help answer your query. Thank you for getting in touch.

call or write

You can also contact us at:

20 Nicholas Street

Tel: 01900 292929
Our phone lines are open
Mon-Fri 8am-7pm &
Sat 9am-3pm

Contact us at 20 Nicholas Street, Chester, CH1 2NX